Frequently Asked Questions – Disrepair, Injury & Negligence Claims
Find clear answers to the most common questions about housing disrepair, personal injury, and medical negligence claims. Learn how to start your case, what you can claim for, and how we protect your rights — all with no win, no fee support.
The General Question And Answer From Clients
Simply contact us for a free consultation. You can call us, email, or fill in our online form. We’ll assess your situation and advise you on the next steps — with no obligation.
Absolutely. We are fully compliant with UK GDPR and regulated by the Solicitors Regulation Authority (SRA), ensuring your information stays protected.
Yes. We offer support in over 10 languages, including Urdu, Bengali, Polish, and Spanish. Interpreters are available on request.
Most claims are settled out of court. If court is required, our solicitors will represent you throughout — you won’t face it alone.
Yes. Parents or guardians can make claims on behalf of children under 18 for both housing-related harm and medical negligence.
Yes. If your injury is linked to poor housing conditions, we’ll often file both claims together for maximum compensation.
No. It’s illegal under the Deregulation Act 2015 to evict a tenant for asserting their legal rights. We’ll help protect you if any threats arise.
At present, we only handle claims against council landlords, housing associations, and local authorities.
Yes. You have 6 years to claim for disrepair and 3 years for personal injury or medical negligence.
Yes. If you’ve developed health issues like asthma, suffered falls, or been exposed to carbon monoxide due to landlord neglect, you may be eligible for a personal injury claim.